The best communication channel
for your customers
Connect with your customers
From promotional announcements to online documentation, your customers will be kept informed about the latest updates.
A new way to communicate with your customers and build customer loyalty.
Your customers also benefit from a request management tool that allows them to communicate directly with your teams through this portal.
Give them visibility
Your customers will be able to access their invoice history, account status, and order status. They will no longer need to contact you for updates on these basic details.
They will also be able to check prices or inventory availability from your product catalog.
Increase your recurring revenues
With the integrated order taking system, your customers can place orders themselves with accurate pricing and stock availability.
The integration with your ERP allows you to process orders immediately upon receiving a new customer order.
Also, the user-friendly design of our catalog and the various tools available to customers during order placement increase the chances of additional sales.
Reduce invoice to payment time
Integrated order taking system allows you to ship and deliver orders faster. This in turn speeds up invoicing and improves customer service.
Beyond faster delivery, it is an online payment or deposit system that allows customers to settle invoices or deposits at the time of order. This drastically reduces the time between ordering and payment and lowers the risk of unpaid invoices.
Features
The customer can manage and update their personal information.
Reduce invoice to payment process. With the customer portal, your customers can check their sales history, account statement and make online payments. Our system will automatically notify your customers when invoices are generated or if they remain unpaid.
Customers have access to your product catalogue and linked documents. They can check prices and availabilities.
Customers can place orders themselves. They will be able to start from a previous order or quote, accept quotations and pay online.
Increase customer service thanks to our communication tool. Customers can message with their representatives if they have any questions or an issue.
Your marketing teams will be able to provide promotional materials and information to your entire customer base.