Manage your sales
everywhere, anytime.
A CRM connected to your ERP
Thanks to its native integration with Powerware ERP, you instantly share your information and can enrich your data in the same place, no more duplicate or obsolete entries.
Offer up-to-date data. and clear visibility for your representatives.
Available on any device
From your desktop or your cellular when you are on the road. The Powerware CRM App is accessible from any PC, Mac, Android or iOS devices.
Any user can organize the different screens in order to enhance their user experience and optimize it for each of their devices.
Leverage mobile applications through the CRM—such as GPS, email, or phone apps—to interact directly with the data you’re viewing.
Be more organized
Track your various types of activities and set up manual or automated reminders.
Your sales representatives rely on these tools to organize their activities, your sales support teams benefit from the latest field information, and managing your sales force is made easier through dashboards and activity history.
Coupled with the Powerware Customer Portal, your representatives are connected to your customers and can interact directly with them.
Made for you!
Whether you manage opportunities or closing direct orders, Powerware CRM different powerful tools that will fit your sales process and will improve your team results..
Increase conversion rates
With our integrated order taking system, all your pricing mechanics, stock availability and product information are in the CRM.
Your representatives can rely on your product catalog or use your clients’ favorite references to create new quotes or orders, enabling them to manage restocking and price offers directly by phone or on-site.
No need to wait to be at the office or call the sales support team to assist them in this task. They can help the customer immediately and close the order with the customer for optimal results!
Detailed stats and metrics
Sales supervision is enhanced by the CRM, as it leverages the full ERP data in real time and is therefore able to deliver accurate figures and statistics on your sales team’s activity.
The data is accessible and shared with the entire sales team, giving each salesperson visibility into their own performance and guiding their development. Access rights management allows customization of what each user can see.
Open your customer data to marketing applications
Our CRM features an interface that allows other tools to operate on your customer database.
We have also built interfaces with webmarketing/newsletter software in order to connect your mailing lists with your customer database.
Features
The representative can remotely access and update all information necessary for commercial activities (prospects, contacts, etc.).
Your teams have access to the complete sales history as well as sales documents (quotes, orders, returns, invoices) created through the CRM, client portal, or your ERP system.
Place importance on sharing customer relationship knowledge and recording all commercial activities.
Gérez vos opportunités à un seul et même endroit qu’elles proviennet d’un appel entrant au bureau ou d’une détection sur le terrain, profitez d’une information globalisée et d’outil d’analyse de votre pipe de vente.
Votre équipe a accès à l’état de stock, aux références et aux prix clients directement depuis le CRM.
Whereever you are, make quotes or takes order directly in the CRM. Our CRM integrates pricing policies and promotional prices from the ERP.
Votre équipe et vos managers auront accès à l’intégralité des statistiques de vente et pourront visualiser et piloter leurs performances en s’appuyant sur des rapports variés par représentant, client ou produit.
Vos équipes marketing pourront alimenter vos représentants avec des documents promotionnels. De plus vos représentants partagent l’accès à toute la documentation produit et aux documents rattachés à ses fiches clients.